Terms & Conditions

About Us
Your purchase will be made with 4D Model Shop USA. The head office is at the 10055 NW 19th Street Doral Florida 33172 USA. All questions and other enquiries should be forwarded to the Customer Services 305 477 0507.

Postal enquiries should be addressed to: 4D model shop USA 10055 NW 19th Street Doral Florida 33172 USA
Telephone enquiries should be made to: 305 477 0507.

Delivery Schedule
Goods will be sent by FedEx Ground, unless otherwise indicated on the Purchase request.

Back Orders
If your item is not in stock we will hold a back order for you. If you have provided an email address and/or a telephone number you will always be contacted with the option of cancelling your order if you would rather not wait.

Credit Card Security
Our software uses 128 bit Encryption for the transfer of credit card details.
Encryption occurs on your PC and decryption only occurs on our PC. At no stage is the transaction decrypted whilst it travels over the Internet. You can usually check SSL (Secure Socket Layer) is in operation by verifying a padlock is present in the bottom of your browser window.

Guarantee
We guarantee your satisfaction.
If you are in any way unhappy with your purchase return it to us in "AS NEW" condition within 30 days of receiving it for a full refund. We will not reimburse shipping costs unless the item is being returned because of an error on our behalf or the item sent is faulty.

Please open the packaging of your item carefully before checking it. The condition of packaging is in most cases as important as the condition of the item itself.

The address for returned goods is: 4D Model Shop USA 10055 NW 19th Street Doral Florida 33172 USA

Reaching Us
email: sales@4dmodelshopusa.com
tel: 305 477 00507
fax: 305 477 0300
write: 4D Model Shop USA LLC. 10055 NW 19th Street, Doral, Fl. 33172 USA.

Privacy Policy
4D Model Shop USA has created this privacy statement in order to demonstrate our firm commitment to your privacy. The following discloses our information gathering and dissemination practices for this website: http://www.4dmodelshopusa.com As we respect your privacy Cookies are NOT used during your visit to the shopping site. Your IP address is stored along with your order. This is for the remote case to help us track any problem with any orders or for tracking malicious use of this web site.

Our site's order form requires users to give us contact information (like their name and email address) and financial information (like their credit card numbers). Contact information from the order form is used by 4D Model Shop USA only. Financial information that is collected is used to bill the user for products and services.

4D Model Shop USA will NOT disclose buyer's information to third parties and will only use it in the course of our own business.

This site has security measures in place to protect the loss misuse and alteration of the information under our control.

If you have any questions about this privacy statement the practices of this site or your dealings with 4D Model Shop USA then please contact us. (details above).

Remittance
Terms All orders must be paid for fully in advance of their dispatch.
Orders can be paid for by credit card debit card or bank cheque/order in US dollars.